Plumber Refuses To Accept Payment From Vulnerable Customers

A plumber from Burnley has refused to accept payments from vulnerable customers for his plumbing services. 

James Anderson, 52, has claimed to have helped thousands of people in need after closing down his private business in pursuit of launching a non-profit plumbing company, Depher.

James’ generosity was noticed after one of his client’s bills was posted online, which showed he had charged a 91-year-old woman with acute leukemia £0.

The father of five wrote: ‘No charge for this lady under any circumstances. We will be available 24 hours to help her and keep her as comfortable as possible.’

James has been raising money through crowdfunding and donations to help people across Lancashire.

Overwhelmed by the praise of the public, James said: “We didn’t expect it. It’s been everywhere.”

James decided to begin Depher after seeing an elderly man be poorly treated by another engineer.

As of 2017, James has provided free or lower-cost plumbing services to those in need throughout the winter period.

However, due to this switch to non-profit work, it has seen James fall into debts of around £8,000. Despite this James insists it’s all under control.

“A lot of people close to me ask: why are you getting yourself into debt? Why are you doing this?

“To me, debt is debt… I would rather owe some money to somebody and another person be alive and happy and safe.

“It’s an ethos that’s in my heart and it will always stay there.”

Over the past two winters, James has been helping locals across Lancashire, James’ next step is to take the plan country-wide.

He said: “I’ve spoken to quite a few engineers around the country and they’re all for it… It’s just getting the funding.

“I don’t want any person who is elderly or disabled in this country, in this day and age, to die or suffer because of a cold home or a lack of funding to repair the boiler.

“It shouldn’t be happening – that number should be down to zero. Simple as that.”

If you would like to donate to the free plumbing and heating service crowdfunding, run by James Anderson, click here.

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