A small business owner, from Queensland, Australia, recorded herself breaking down into tears over a vegan customer’s alleged ‘cruel’ email.
Carissa Collins, who manages a beauty company called TLC Body, took to TikTok and claimed the person sent in a complaint over a free lolly she had sent them with their order.
In the viral clip, she explained: “Oh my God. Normally emails like this wouldn’t get to me too much.
“But today has been a day. I literally just received an email from a customer complaining about me giving them a lolly.”
Apparently, the person wasn’t happy that the sweet wasn’t vegan-friendly.
Backing up her story, Collins shared screenshots which show the alleged customer writing: “I don’t even eat lollies – vegan or not – what do you think you are gaining by sending someone a bit of sugary junk in the first place?”
Emotional, Collins asked: “When did it become okay to speak to people like this?
“I’m trying to do a nice thing by giving free gifts with orders, if you don’t like a lolly don’t eat it.
“I’m done with today, I can’t do today anymore.”
@tlcbodyShould I not be giving lollies with my orders??♬ original sound – tlc Body
The clip has now been viewed over 500,000 times and thousands have taken to the comments to share their support for the business owner.
One TikToker said: “I am vegan and get sent extra things that aren’t vegan all the time. I just give them to friends. It’s the thought that counts.”
Another added: “People are vicious online. It’s a reflection of them, not you. It’s embarrassing she feels it’s okay to speak like this. She’s not worth your energy.”
“Oh please don’t cry, LAUGH! That customer is a joke,” a third commented.
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