A vegan mum claims she was left horrified by her family trip to Center Parcs as she thought the plant-based breakfast she was served was “shocking”.
Jennifer Carr, from Scotland, was on holiday with her family at the Center Parcs Sherwood Forest when she ordered the vegan option on the breakfast, that wasn’t up to her expectations.
The 37-year-old ordered the £9.99 vegan breakfast dish and was left horrified by what she saw on her plate.
On the plate, she found a half piece of brown toast, a half-cooked tomato, one mushroom, a small portion of baked beans, two hash browns and four thin slices of red pepper.
During the coronavirus pandemic, Center Parcs has allowed customers to order their food through an app and alongside the meat cooked breakfast, people can also opt for the vegetarian or vegan alternative.
Jennifer and her husband, who is a vegan too, said that they were told there was a plant-based option but when the dish arrived at the table, it wasn’t what they had been imagining.
She told The Sun: “I was really quite shocked. It was pretty small, so we had to order extra mushrooms, beans and tomatoes on top. I looked at it and thought, I’ve paid ten pounds for this. And we were starving afterwards.”
Alongside the breakfast, Jennifer ordered a £2.99 coffee, as well as £1.49 extras of baked beans, mushrooms and hash browns.
The vegan mum continued: “It wouldn’t be hard to improve it given the range of items you can buy in the supermarket these days.
“We love the Richmond vegan sausages, so they could have added those or even just some extra mushroom and extra tomato would have been nice – even a bit more pepper.”
Although the family experienced disappointing meals at Center Parcs, Jennifer insisted it was a great time for everyone apart from the matter of vegan options. She said she greatly appreciated the measures they had put in place to make people feel safe during the coronavirus pandemic.
She added: “The trip was lovely. Center Parcs was great, the staff were lovely and everything was clean – we felt very comfortable. It was just the food that was an issue.”
Following the complaint, a spokesperson for Center Parcs commented: “This is clearly not up to our usual high standards and we apologise.
“We are in the process of reviewing our vegan offering and will be introducing new dishes very soon.”