A woman has shared the hilarious story in which she was told she would have to show her dog’s (yes, dog’s) driving license to prove it was his Facebook account, as she had forgotten the password she had created.
Emily Doucet was told that she would only be granted access to her dog’s Facebook account once she had provided his driving license. She had been locked out of the account as she couldn’t remember the password.
Animal lover Emily decided to make her beloved dog Max a Facebook account back in 2010.
Although she didn’t use the page often, Emily wanted to access the account as she had gotten married and wanted Max’s surname to match hers and her husbands.
Despite trying all the passwords that came to her head, she was repeatedly denied access to the account as her attempts were incorrect. As she tried so many times, Facebook actually locked her out of the account.
The 33-year-old from Seattle then decided to reach out to Facebook, she presumed it would be pretty simple to just reset the password.
However, Emily was then shocked when she received her response. In order to access Max’s Facebook account, she would have to verify Max’s identity by providing a government-issued ID or driver’s license.
Amused by the response, Emily shared the hilarious exchange to her Twitter profile. She wrote: “I’m locked out of my dog’s Facebook account that I created in 2010 and they won’t let me back in unless I send over a copy of his driver’s license.
“I have no choice but to teach him how to drive.”
What’s the problem? pic.twitter.com/4aFtNo3YoM
— Sam Christ (@Christ_Samantha) April 27, 2020
Since posting the tweet, it’s racked up thousands of likes and responses from those who have experienced similarly bizarre situations.
One commented: “This literally happened but it was my boss’s dog and the account managed our entire business’s Facebook page.”
Whilst one added: “We had to get a prescription for our cat Bruiser, they would not give it to us unless he came in to sign for it.”
To find out further, BuzzFeed News reached out to Facebook so that they could comment on the situation. A spokesperson said it does not allow people to maintain profiles of their pets, and owners should just create a page instead.
Emily told BuzzFeed: “I don’t really blame Facebook for having that policy since I’m sure they seem like spambots, but it would be cool if they could do a better job of filtering out the harmless fun accounts.
“If they’re specifically targeting pet accounts, that’s kinda weird. Why not let people have fun?”