McDonald’s New Strawless Lid Sparks Outrage From Customers
McDonald’s new strawless lid is sparking outrage from customers.
The chain is one of the world’s biggest fast-food brands and regularly switches up its menu.
But its latest experiment is part of the company’s efforts to become more environmentally friendly.
However, the move is not going down well with fans.
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The brand’s latest idea is to bring in plastic strawless lids for its drinks menu.
The lids will have a pullback tab to prevent the drink from splashing out.
And customers will have to pull the tab back and drink from a small opening to drink from it.
They will also be able to close the tab, meaning that the drink won’t spill everywhere while travelling.
A spokesperson for McDonald’s says that the lids will reduce plastic waste.
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This is part of the fast food chain’s mission to become more environmentally friendly by 2025.
The brand has committed to using less packaging, sourcing more reusable materials and offering recycling bins for customers in all of its restaurants.
Francesca DeBiase, McDonald’s sustainability officer, says: “Our customers have told us that packaging waste is the top environmental issue they would like us to address.
“Our ambition is to make changes our customers want and to use less packaging, sourced responsibly and designed to be taken care of after use.”
The strawless lid is currently being tested in select US branches – but the company says customers can still ask for straws if they prefer.
However, the move has been met with backlash from some of its customers on social media.
One user says: “The new Mcdonald’s strawless lid doesn’t work. Nice idea, but horrific execution.”
Someone else adds: “I’m not opposed to a strawless lid, but the one McDonald’s is testing is absolutely horrible.
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“There’s no way to drink out of it without the drink running down the side or all over you. Absolutely horrendous.”
A third warns others to be careful while using them, saying: “Me and my partner went to a Mcdonald’s and I was super excited to show them the strawless lids and how you can just sip out of them like a to-go coffee.
“Make sure the lid is on all the way before you do this, trust me.”
Another writes: This is stressing me out. I need plastic straws!!!!”
While one commenter fumes: “I’m all for sustainability but it’s hard to tilt a cup when you’re driving.”
However, many customers have applauded the move.
One fan writes: “I love them. Other places need to do that.”
Another customer says: “If this happens in Australia, I’m all for it. I never ask for a straw when I order from McDonald’s.
“I just drink straight from the cup.”
Another fan responded: “Been using this over here in Asia for ages. Much better than a straw.”
This is not the first time the fast-food chain has introduced more environmentally friendly packaging in its restaurants.
McDonald’s ditched plastic straws for paper straws in the UK in 2019 following a customer campaign.
The Sum of Us petition called for change and warned that plastic straws were polluting the ocean, harming seabirds and marine life.
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